State Farm® Insurance Agent Manny R Casillas Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sarah Silva
July 14, 2026
5
out of
5
rating by Sarah Silva
"We recently switched all of our insurance over to State Farm, and we couldn't be happier with our experience. Hannah made the entire process of getting our vehicles insured simple and stress-free. She is incredibly knowledgeable, attentive, and took the time to answer all of our questions.
The rates were so competitive that we decided to move our children's vehicles over as well, each with their own policies. This week, we also added our homeowners insurance because we felt so confident in the service we've received.
Everyone in this office has been friendly, professional, and truly works together as a great team. We highly recommend this State Farm office to anyone looking for excellent customer service and great insurance coverage!
Thank You Hannah!"
We responded:
"Hi Sarah, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in El Paso. If you ever need help, we are just a phone call away! - Your State Farm Agent, Manny R Casillas Jr "
Roberto Giron
July 10, 2026
5
out of
5
rating by Roberto Giron
"Muy buen Servicio, todo muy bien explicado y muy amables, gracias a la señorita Denise por su buen trato."
We responded:
"We are grateful for your 5-star review, Roberto! Thanks for taking a moment to share your positive rating of State Farm Agent Manny R Casillas Jr’s Team here in El Paso . "
Frank Chavez
July 9, 2026
5
out of
5
rating by Frank Chavez
"We were really happy to meet Cecilia Loweree w State Farm. She was so gracious while exhibiting awesome professionalism. When she shared the home n auto quotes, we were really surprised at how much we were gonna save. So I said "sign me up". Thnx Ceci"
We responded:
"Frank, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Manny R Casillas Jr’s Team here in our El Paso office. "
jesus reza
July 8, 2026
5
out of
5
rating by jesus reza
"Agradesco a Denise por su amable y profesional ayuda con la informacion que me dio para las aseguranzas que necesito de la casa y los carros"
We responded:
"jesus, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Manny R Casillas Jr’s Team is just a call or email away!"
Dolores Garcia
July 3, 2026
5
out of
5
rating by Dolores Garcia
"Cecilia is an excellent agent, kind and explains everything very well"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Chuck Gaucin
June 24, 2026
5
out of
5
rating by Chuck Gaucin
"I have been Manny's customer about the time I moved from Phoenix to El Paso. While planning my move to El Paso I posted a question on the State Farm Insurance site. Manny was the only agent to respond. I was impressed and signed on as his customer. My choice was justified many times over. Manny's office has always responded in a timely and professional manner. I am a very satisfied customer!"
We responded:
"Mr. Gaucin, it's a pleasure to take care of you. Stay safe!"
Jorge Alvarado
June 17, 2026
4
out of
5
rating by Jorge Alvarado
"Excellent customer service for Genesis !
Very kind and helpful to me and get my insurance card and home .
Thanks"
We responded:
"Thank you for your positive review and 4-star rating, Jorge! We are pleased to know that you had an enjoyable experience with us here on State Farm Agent Manny R Casillas Jr’s Team. "
Crystal Apodaca
June 4, 2026
5
out of
5
rating by Crystal Apodaca
"Great to work with!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Manny R Casillas Jr’s Team here in El Paso . "
Luciano Ortega
May 29, 2026
5
out of
5
rating by Luciano Ortega
"Tengo 10 años con state farm y aqui pienso seguir, todo el staff siempre profesional y con un 100 en la atencion al cliente, Tambien quiero agradecer en especial a Denise por su tiempo, paciencia, trato muy humano y profesional siempre que tengo dudas con el servicio."
We responded:
"Luciano, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Dulce Corral
May 28, 2026
5
out of
5
rating by Dulce Corral
"Ceci was helping me through the phone !! And she was the best, also so kind and understanding. Love her sm 💘💘"
We responded:
"Dulce, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Manny R Casillas Jr’s Team is just a call or email away!"
Arturo Casillas
May 22, 2026
5
out of
5
rating by Arturo Casillas
"Ceci was very helpful and friendly"
We responded:
"Thank you for the amazing review, Arturo! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
J Barragan
April 30, 2026
5
out of
5
rating by J Barragan
"Received a quick quote from Deseree, she was very helpful. Thank you."
We responded:
"Thank you for your kind review of State Farm Agent Manny R Casillas Jr’s Team. We appreciate it!"
Lupe Leal
April 28, 2026
5
out of
5
rating by Lupe Leal
"Dennis was very knowledgeable."
We responded:
"We appreciate your review, Lupe. We are so happy that you had such a wonderful experience with State Farm Agent Manny R Casillas Jr’s Team here in El Paso ! "
Harold Hopkins jr
April 22, 2026
5
out of
5
rating by Harold Hopkins jr
"Absolutely great service Hannah Casillas helped me with my auto insurance. I’m the type of person that has many questions and she answered everything even when I was worried about something she put in the extra effort and made sure I had what I needed. I will be recommending her to a couple of my friends for there insurance needs.Thanks again for the help"
We responded:
"Harold, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Manny R Casillas Jr’s Team is just a call or email away!"
Michael Peregrino
April 10, 2026
5
out of
5
rating by Michael Peregrino
"Genesis is awesome! Helpful and friendly! Give her a raise! 👍🏾"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Manny R Casillas Jr’s Team. "
Cynthia Escarciga
March 7, 2026
5
out of
5
rating by Cynthia Escarciga
"I had the pleasure of speaking with Deseree about our auto coverage and I can't say enough good things about her and my recent experience....professional, knowledgeable, friendly, personable..it was truly a pleasure.."
We responded:
"Thank you so much for the 5-stars, Cynthia! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Dayana Terrazas
February 27, 2026
5
out of
5
rating by Dayana Terrazas
"Great service, Hannah is the best!❤️
Go #TeamCasillas!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Manny R Casillas Jr’s Team. "
T-Bone Steak
February 19, 2026
5
out of
5
rating by T-Bone Steak
"Genesis, did a great job helping me. I appreciate fixing my issues thank you."
We responded:
"Manny R Casillas Jr: Thank you for the fantastic review! I am glad to hear that Deseree and our team have provided you with a positive experience getting coverage. If there is anything else we may assist you with, please let us know. -Manny "
Kimberly Concha
February 19, 2026
5
out of
5
rating by Kimberly Concha
"Denise is such a sweetheart, she makes a connection to the customer and is very friendly. She goes that extra step to make sure the customer knows what they are getting. Recommend her 6/5! :)"
We responded:
"Thanks so much for the fantastic rating, Kimberly! We are so glad you had a positive experience with us here on State Farm Agent Manny R Casillas Jr’s Team. If there is anything we can do for you in the future, just give us a shout! "
Frank Acosta
February 18, 2026
5
out of
5
rating by Frank Acosta
"Good information 👍"
We responded:
"We appreciate your review, Frank. We are so happy that you had such a wonderful experience with State Farm Agent Manny R Casillas Jr’s Team here in El Paso ! "
David Canales
February 17, 2026
5
out of
5
rating by David Canales
"La verdad son muy amables"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Susana Garcia
February 16, 2026
5
out of
5
rating by Susana Garcia
"I am very satisfied with Deseree's outstanding customer service 👏"
We responded:
"Thank you so much for the 5-stars, Susana! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Kayla Monroe
February 5, 2026
5
out of
5
rating by Kayla Monroe
"I am so happy I made the switch to State Farm insurance! I was overpaying at two different other companies, so I started searching for a better rate. After talking with Samantha, I was able to get not only and WAY LOWER rate but even more coverage than i originally had, a win win! She went through everything throughly and I felt 100% confident that switching to State Farm was the best choice! Customer service was impeccable! I know I am definitely in good hands, so thank you to Samantha and State Farm for taking a huge weight off my shoulders:)!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Paso to know that you had such a wonderful experience with us here on State Farm Agent Manny R Casillas Jr’s Team."
Lindsey Martinez
January 30, 2026
5
out of
5
rating by Lindsey Martinez
"I’ve had a great experience here at State Farm! I spoke with Hannah, and she was very helpful in answering all my questions and making sure I felt confident in my coverage. She was so nice and supportive through it all! Highly recommend!"
We responded:
"Lindsey, thank you for your wonderful review of State Farm Agent Manny R Casillas Jr’s Team! Lindsey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Manny R Casillas Jr’s Team! "
Dave Rede
January 27, 2026
5
out of
5
rating by Dave Rede
"Samantha Ogas demonstrated expert proficiency in executing my auto policy changes. She was patient, courteous, and competent making my experience easy and pleasant. I highly recommend her to service any of your policy needs."
We responded:
"Thank you for the 5-star review, Dave! Here on State Farm Agent Manny R Casillas Jr’s Team, we are proud to serve our community and appreciate your recognition. "