State Farm® Insurance Agent Manny R Casillas Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kayla Monroe
February 5, 2026
5
out of
5
rating by Kayla Monroe
"I am so happy I made the switch to State Farm insurance! I was overpaying at two different other companies, so I started searching for a better rate. After talking with Samantha, I was able to get not only and WAY LOWER rate but even more coverage than i originally had, a win win! She went through everything throughly and I felt 100% confident that switching to State Farm was the best choice! Customer service was impeccable! I know I am definitely in good hands, so thank you to Samantha and State Farm for taking a huge weight off my shoulders:)!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in El Paso to know that you had such a wonderful experience with us here on State Farm Agent Manny R Casillas Jr’s Team."
Evan Garcia
January 30, 2026
5
out of
5
rating by Evan Garcia
"First time ever trying for insurance. I was helped by Deseree, she was extremely polite and very helpful with my questions! Definitely recommend!"
We responded:
"Thank you for taking the time to leave such a great review, Evan. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Lindsey Martinez
January 30, 2026
5
out of
5
rating by Lindsey Martinez
"I’ve had a great experience here at State Farm! I spoke with Hannah, and she was very helpful in answering all my questions and making sure I felt confident in my coverage. She was so nice and supportive through it all! Highly recommend!"
We responded:
"Lindsey, thank you for your wonderful review of State Farm Agent Manny R Casillas Jr’s Team! Lindsey, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Manny R Casillas Jr’s Team! "
Dave Rede
January 27, 2026
5
out of
5
rating by Dave Rede
"Samantha Ogas demonstrated expert proficiency in executing my auto policy changes. She was patient, courteous, and competent making my experience easy and pleasant. I highly recommend her to service any of your policy needs."
We responded:
"Thank you for the 5-star review, Dave! Here on State Farm Agent Manny R Casillas Jr’s Team, we are proud to serve our community and appreciate your recognition. "
Juan De Alba
January 8, 2026
5
out of
5
rating by Juan De Alba
"Denisse always give me excellent customer service and solutions for any concern or policy update that I have."
We responded:
"Thanks for making our day Mr. De Alba! Excellent customer service is what we strive for at #TeamCasillas. We appreciate you."
Fabiola Armendariz
January 6, 2026
5
out of
5
rating by Fabiola Armendariz
"Very attentive and professional, with Samantha."
We responded:
"Thank you for placing our trust in you. Life insurance is so important, and we're honored you allowed us to help you with yours. #TeamCasillas"
Ika G
December 21, 2025
5
out of
5
rating by Ika G
"Denise Hernandez assisted me very great. I appreciate her help."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Angelica Robinson
December 10, 2025
5
out of
5
rating by Angelica Robinson
"Deseree was amazing! She was friendly, patient, and extremely helpful. She took the time to answer all my questions and explain my policy clearly. She even went above and beyond by checking my insurance the next day to make sure everything went through and sending me the updated information. Outstanding customer service!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Luis Paniagua
December 5, 2025
5
out of
5
rating by Luis Paniagua
"Great. Thanks."
We responded:
"Thank you for your feedback! We're glad you found our pricing reasonable. We appreciate your support and look forward to taking care of you. ~ Manny and #TeamCasillas"
Raquel Soto
December 5, 2025
5
out of
5
rating by Raquel Soto
"Wonderful and knowledgeable Thank you"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had a wonderful experience and found our team knowledgeable - this is what we strive for. We look forward to assisting you again!"
Jesus Montana
November 22, 2025
5
out of
5
rating by Jesus Montana
"MUY AMABLE GRACIAS...."
We responded:
""Muchas gracias por sus amables palabras. Nos alegra saber que au experiencia fue positiva. ¡Esperamos verlo de nuevo pronto!""
Yvonne Elliott
November 14, 2025
5
out of
5
rating by Yvonne Elliott
"So happy to share my experience with having switched over to State Farm. Hannah made finding auto insurance so easy. She was friendly, professional and very patient. She went over all of the details of my coverage and answered all of my questions thoroughly. Highly recommended!"
We responded:
"Yvonne, we're so happy to have you and your daughter as customers now! We look forward to taking care of you for a long, long time. Thanks for choosing #TeamCasillas"
Vanessa Ramirez
October 29, 2025
5
out of
5
rating by Vanessa Ramirez
"The representative was polite nice and knowledgeable. Very informative and answered all my questions."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Esteban Montanez
October 28, 2025
5
out of
5
rating by Esteban Montanez
"I recently worked with Samantha to switch my auto and home insurance, and the experience was great. They were patient, professional, and very knowledgeable. The process was quick and smooth thanks to her help. I appreciate the excellent customer service"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Elizabeth Banda
October 22, 2025
5
out of
5
rating by Elizabeth Banda
"I had one of the best experiences with Denise who's got great customer service skills and helped me beyond my expectations. Thank you Denise!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Kelly Elliott
October 17, 2025
5
out of
5
rating by Kelly Elliott
"It was my first time looking for auto insurance and I had the pleasure of working with Hannah was my agent. She was amazing and made the entire process incredibly easy. Hannah was very detailed in explaining each step and made sure I understood everything before moving on. She was always willing to answer any questions that I had and she also went above and beyond to help me find the perfect coverage. I would recommend her to anyone in need of insurance!"
We responded:
"We are so happy to take care of you and your Mom. Thank you for the opportunity! We look forward to taking care of you for a long time."
Jorge Romo
October 15, 2025
5
out of
5
rating by Jorge Romo
"I had a great experience working with Samantha Ogas at State Farm. She was very nice, friendly, and professional from the start. What really stood out was how she followed up with me and made sure I had all the information I needed before making a decision. Thanks to her excellent customer service and care, I decided to move forward with my coverage. I highly recommend Samantha if you’re looking for someone who truly values her customers and goes the extra mile to help!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Vickie Carrasco
October 6, 2025
5
out of
5
rating by Vickie Carrasco
"Desiree was able to help us with all the changes needed to our policy. She was very friendly,knowledgeable and efficient. She even followed up with us. Excellent service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
jesus parra
October 3, 2025
5
out of
5
rating by jesus parra
"I recently changed my home policy and was provided great customer service from a State farm employee name Deseree"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Abigail Michelle
August 12, 2025
5
out of
5
rating by Abigail Michelle
"I am a first time renter and Hannah was super detailed and explained all of coverage options so well! She made me feel very comfortable & was super accommodating to everything I needed. I had a great experience !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. Welcome to #TeamCasillas"
gerardo Lozoya
July 29, 2025
5
out of
5
rating by gerardo Lozoya
"Deseree was really helpful"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Marcos Mejia
July 28, 2025
5
out of
5
rating by Marcos Mejia
"Thanks for all the help Denise and great service much appreciated"
We responded:
"This is what we're here for: to help and provide remarkable service. Thanks Marcos, we're glad you enjoyed the experience."
Leslie Avila
July 25, 2025
5
out of
5
rating by Leslie Avila
"Brian and Denise were very helpful! My family switched insurances end we found a much better rate with Manny’s office. Awesome staff!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Sofia Borjas
July 25, 2025
5
out of
5
rating by Sofia Borjas
"Hannah was awesome!! I needed a quote for renters insurance and she was quick to get me the information and get me set up! Will be coming back in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Sandie Banales
July 25, 2025
5
out of
5
rating by Sandie Banales
"Lisa was very helpful in canceling one vehicle and adding a new one. Was quick in helping over the phone didn't have ro go to the office."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "