State Farm® Insurance Agent Manny R Casillas Jr
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Luz Ceniceros
October 10, 2024
5
out of
5
rating by Luz Ceniceros
"Samantha was very knowledgeable and honest. She walked me through every step of the process."
We responded:
"Manny R Casillas: Thank you for your wonderful review, Luz! I'm glad to hear that you found my guidance helpful and honest throughout the process. Your satisfaction is my top priority, and I appreciate you taking the time to share your experience! -Manny"
Jesus Luna
October 4, 2024
5
out of
5
rating by Jesus Luna
"Great prices!!! Hannah was awesome!!! Very thorough, knowledgeable, and sweet. Would definitely recommend anyone to speak with her. Thank you!"
We responded:
"Manny R Casillas: Jesus, thank you so much for the positive feedback! I am glad to hear Hannah provided you with an excellent experience getting coverage. If there is anything else we can help you with, please let us know. - Manny "
Susana Santillan
October 3, 2024
5
out of
5
rating by Susana Santillan
"Desiree provided an outstanding customer service. Thank you very much for all your attention and assistance!"
We responded:
"Manny Casillas: Thanks for the feedback, Susana! I am glad to hear that Desiree provided you with excellent customer service. If there is anything else we can help you with, please let us know. - Manny "
Alison Welch
September 26, 2024
5
out of
5
rating by Alison Welch
"Staff at the office is always helpful and polite. If an individual does not have an answer ,then they call someone who does know or will call me back (usually the same day).I have been with State Farm Ins. for 40 yrs. When my agent retired, Manny took over my accounts, and I have never had a problem."
We responded:
"Thank you for your loyalty Alison. We hope to continue our relationship for at least 40 more years."
Natalie Escoto
September 25, 2024
5
out of
5
rating by Natalie Escoto
"Great hospitality! Samantha Ogas thank you for welcoming me back to StateFarm for having an awesome attitude! I left the office at peace knowing I’m in good hands! Everything was explained in detail with patience. Thank you!"
We responded:
"Welcome back Natalie. We hope to take care of you for a long time! Samantha is great with our customers - I'm glad you feel the same way. See you in the office soon! Manny R Casillas"
Joshua Aguirre
September 25, 2024
5
out of
5
rating by Joshua Aguirre
"Upon the birth of of my first child I was encouraged to get a life insurance policy. I was told to shop around. But after my visit to Manny Casillas’ State Farm office and being helped by Samantha Ogas, there was no need for me to go anywhere else. She is extremely patient and willing to punch in different numbers to get to where her customer is most comfortable!! I would highly recommend anybody looking for life, home or auto insurance to stop by Manny Casillas’ office to meet with Samantha!!"
We responded:
"I am so glad Samantha took care of you Joshua. We love helping customers with all their needs, and especially with life insurance. I appreciate you letting Samantha and #TeamCasillas take care of you. Manny"
Mari Monarrez
September 24, 2024
5
out of
5
rating by Mari Monarrez
"Working with Hanna on my surety bond and insurance needs was really great; she was professional, courteous, and friendly throughout the process. it was truly a pleasure working with Hanna."
We responded:
"Manny Casillas: Thank you for the review, Mari! I am glad to hear Hannah provided you with an excellent experience getting coverage. We are here to help, so please do not hesitate to reach out. - Manny "
Robyn Segovia
September 16, 2024
5
out of
5
rating by Robyn Segovia
"Deseree is always so helpful and knowledgeable. I appreciate the wonderful customer service she provides."
We responded:
"Manny Casillas: Thanks for the five stars and wonderful review, Robyn! I'm so happy to hear that Deseree has been helpful and provided you with fantastic customer service. If there is anything else our team can help you with, please let us know. We are happy to help! - Manny "
Daniel Ramirez
September 11, 2024
5
out of
5
rating by Daniel Ramirez
"I purchased home owner and car insurance and the rates were good with State Farm. The Representative, Deseree who assisted me with both policies was very professional, knowledgeable, and very patient. I really appreciated her assistance. Thank you."
We responded:
"Manny Casillas: We’re delighted to hear that you’re pleased with the rates for both your home and auto insurance! It’s wonderful to know that Deseree’s professionalism and expertise made a difference in your experience. Thank you for your feedback and for choosing us for your insurance needs. -Manny"
Omar Hernandez
September 5, 2024
5
out of
5
rating by Omar Hernandez
"I was perhaps a bit too indifferent with my initial review of 4 stars. The team was actually really helpful during my auto accident and claim. They were also very helpful and understanding when I had been having issues with my policy and Denise H. promptly aided me in receiving a more than reasonable quote! Thank you, Manny Casillas Jr. and team for assisting me in a professional and kind manner."
We responded:
"Manny R Casillas: Thank you for the four stars, Omar! If there is anything we can do to provide you with a five-star experience, please don't hesitate to reach out. We are happy to help! - Manny "
Monica Villaescusa
August 29, 2024
5
out of
5
rating by Monica Villaescusa
"Buen servicio, Denisse muy amable."
We responded:
"Muchisimas gracias Monica. Le agradecemos mucho."
Candi Eagle
August 21, 2024
5
out of
5
rating by Candi Eagle
"Ohmygoodness! Denise at Manny Casillas State Farm saved me money. I've been a client of Manny's for close to 4 decades. Today I spoke to Denise about my vehicle premium. She was very understanding, patient, courteous, knowledgeable and a pleasure to communicate with. She was able to help me make some good choices relating to State Farm vehicle discounts. I'm trying the Drive Save and Save device and getting a discount. Thank you Denise 😊!"
We responded:
"Thank you for the kind words Candi! More importantly, thank you for letting us take care of you for so many years. We are truly grateful. Here's to 40 more! 😊😊 "
Jeydan Tapia
August 2, 2024
5
out of
5
rating by Jeydan Tapia
"Deserve Martinez was the best. Excellent customer service. Very satisfied."
We responded:
"Thank you for the wonderful review, Jeydan! I'm thrilled to hear that Deseree provided you with fantastic customer service. I will be sure to pass on your kind words to her. Let us know if there is anything else our team may assist you with. - Manny "
Carlos Viramontes
August 2, 2024
5
out of
5
rating by Carlos Viramontes
"Samantha Ogas has been very helpful in giving us in detail the benefits of my auto insurance and our home insurance."
We responded:
"Thank you for the fantastic review, Carlos! I am so glad to hear that Samantha has been helpful with reviewing your coverage with you. If there is anything else she or another team member can help you with, let us know. We are happy to help! - Manny"
Bertha Vanderaa
July 19, 2024
5
out of
5
rating by Bertha Vanderaa
"Getting insurance can be confusing, especially home insurance, Samantha did such a thorough job and is well versed in individualized needs of customers. She helped me get the most appropriate coverage I needed. State Farm is lucky to have such a great employee."
We responded:
"Manny Casillas: Thank you so much for the excellent review, Bertha! I'm thrilled to hear Samantha thoroughly assessed your needs and got you the appropriate coverage. Let us know if there is anything else our team can help you with! - Manny "
Hector Chavez
July 19, 2024
5
out of
5
rating by Hector Chavez
"Talked with Samantha about setting up home owners insurance. Samantha is attentive, knowledgeable and patient. She was able to talk me thru my coverage step by step. Highly recommend!!"
We responded:
"Manny Casillas: Thank you for the wonderful review, Hector! I'm glad to hear you had a positive experience working with Samantha to get coverage for your home. Please don't hesitate to reach out if there is anything else Samantha and our team can help you with! - Manny "
Vanessa
July 9, 2024
5
out of
5
rating by Vanessa
"Brian Avila was super helpful today when I called asking for a specific form. He emailed it to me very quickly. 😊"
We responded:
"Our goal is to deliver Remarkable Service, so I'm glad to hear Brian took care of this promptly. Thank you Vanessa, we appreciate you."
AgB V
July 4, 2024
5
out of
5
rating by AgB V
"Deseree provided Great customer service!!!"
We responded:
"Thank you - great customer service is what we aim for! We appreciate you. ~Manny"
Puertas Kitchen
July 3, 2024
5
out of
5
rating by Puertas Kitchen
"I called regarding some questions about my payments and the person who attended me Brian was very helpful and gave me all the information I needed."
We responded:
"It's great to hear Brian took such good care of you. I'll be sure to let him know what you said. Thank you for your business. - Manny R Casillas, State Farm Agent"
ELISA CHAVEZ
July 3, 2024
5
out of
5
rating by ELISA CHAVEZ
"Kiddos for Mr Bryan Avila Thank you for your patience and professionalism."
We responded:
"Thank you Elisa for being a loyal customer. We appreciate you very much!"
Mariana Barreda
July 3, 2024
5
out of
5
rating by Mariana Barreda
"Thank you to Deseree she was very knowledgeable, patience and answered all the questions I had! Great service!"
We responded:
"Deseree is knowledgeable, and she truly cares about our customers. Thanks for bragging on her. - Manny R Casillas"
Oz RAINSTORM
July 3, 2024
5
out of
5
rating by Oz RAINSTORM
"GREAT service, Brian helped me with some policy questions I had."
We responded:
"Thanks for the great review. I'll pass your words on to Brian. We look forward to taking care of you for a long time. - Manny"
Adrian Guizar Jr
July 3, 2024
5
out of
5
rating by Adrian Guizar Jr
"Hannah was a great help!"
We responded:
"Thank you Adrian. I'll let Hannah know what you said, and please know, #TeamCasillas is always here to help. ~Manny"
Aidan Landa
July 3, 2024
5
out of
5
rating by Aidan Landa
"Samantha was excellent she provided all the information needed for me to walk out with a better quote and save me more money."
We responded:
"Welcome to #TeamCasillas Aidan, where you can always expect remarkable service. Stop by any time - we look forward to seeing you."
Ariel Castillo
July 3, 2024
5
out of
5
rating by Ariel Castillo
"Hannah provides excellent service and answered all my questions!"
We responded:
"Thank you for letting us take care of you Ariel, even though you're 600 miles away. We appreciate you staying with #TeamCasillas!"