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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dania Martinez

April 7, 2024

5  out of  5 rating by Dania Martinez
"Mi experiencia con la agencia de Mr. Casillas fue muy buena. Creo que hay personal nuevo que aún está aprendiendo y está bien. Hablé de vuelta y me atendió Mr. Casillas y Denise quien tuvieron un trato excelente y sabían de lo que estaban hablando, me explicaron todas las coberturas y regresaron la llamada en el tiempo que acordaron."
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Delilah Cardenas

April 3, 2024

5  out of  5 rating by Delilah Cardenas
"I would like to thank Samantha for her great assistance. I am a recent first time car owner and she got provided me with very clear information, answered any questions asked and was very patient. Samantha got me a great rate and great service. Thank you!!"
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Martha Chacon

April 1, 2024

5  out of  5 rating by Martha Chacon
"Great customer service by Deseree Martinez. Very professional and helpful. Highly recommend! Thank You."
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Alejandro Vasquez

March 25, 2024

5  out of  5 rating by Alejandro Vasquez
"Thank you Mr Casillas, Miss. Hernandez and Alexis, folks are a great team!"
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March 22, 2024

5  out of  5 rating by MARTHA MARQUEZ
"Thank you Hannah for helping me out today with my auto and home insurance. You were able to explain everything about the policy in a way that I could understand and made it easy to choose the best package for me. Thanks again!"
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Sylvia Franco

March 13, 2024

5  out of  5 rating by Sylvia Franco
"Quiero agradecer el buen trato que tiene la Srita Denise nunca había tratado con nadie tan eficiente. Sr ManyCasillas tiene una empleada tan eficaz ,"
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Susan Lowrancre

March 7, 2024

5  out of  5 rating by Susan Lowrancre
"Manny's assistant Denise helped me with an issue about a claim that I canceled and she called them up and talked to them personally, because they weren't very nice to me over the phone a few weeks ago, and she was such a sweetheart, and I really appreciate it and want to thank manny for the good. Help that he has working for him."
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Tony McClure

March 5, 2024

5  out of  5 rating by Tony McClure
"I would like to comment on the Fantastic Service that I received March 1 from Samantha Ogas. I had been a loyal Liberty Mutual customer for over 8 years, but their rates are getting astronomical. I was referred to Samantha by Mr Joe Cardenas and she has literally been a Godsend on many fronts. First off we matched or bettered all my home and auto coverages and reduced my total bill by over $500.00. With my work salary I must budget very responsibly. Samantha was very patient, thoroughout and understanding in our conversations. I ask many questions and she patiently explained every minute detail about both coverages, I value loyalty and when I change I need to feel totally confident and secure in doing so. Samantha kept me at ease during this process. From my understanding regarding both my new home and auto policies I feel that I am receiving top of the line coverage in both! I am also delighted that I can EARN additional savings thru my driving habits. Again Loyaly and Transparentcy are huge factors for me and I feel I have found an insurance home with Samantha and State Farm! Tony"
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Ana M. Rios

February 26, 2024

5  out of  5 rating by Ana M. Rios
"Gracias Brian Avila por tu valiosa ayuda!!!"
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Yaya Davidson

February 12, 2024

5  out of  5 rating by Yaya Davidson
"I would like to thank Desiree for helping us out. She was very nice and down to earth. She made a stressful situation not so hard. It was a pleasure speaking with her and as always doing business with Statefarm.😁"
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alberto rubio

February 8, 2024

5  out of  5 rating by alberto rubio
"Muchas Gracias Denisse por tu excelente servicio y toda la informacion que me brindaste. Fue de gran ayuda para tomar mi decision."
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Andres Marchan

February 7, 2024

5  out of  5 rating by Andres Marchan
"Being a young driver is quite hard when it comes Auto Insurance, but after dealing with some other companies I got reach out by Samantha from State Farm, and not only had the best experience, professionalism and charisma in my short life, but I got the best services and the best prices on my Vehicle. Would recommend this everyone who is a good driver."
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Daniel medina

January 30, 2024

5  out of  5 rating by Daniel medina
"Muy buen servicio. Gracias Brian por ser tan amable."
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Anthony Kennedy

December 28, 2023

5  out of  5 rating by Anthony Kennedy
"Agent Samantha Olgas was stellar to talk to and made the transition of switching insurance from one property to another so easy! 1000% recommend her service. Thank you Samantha!"
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Eric Escobar

December 23, 2023

5  out of  5 rating by Eric Escobar
"I called this State Farm to get a quote on a new truck, Samantha took my call and helped me out significantly and gave me the best options for all my other vehicles, I ended up switching my vehicles to State Farm. She was very knowledgeable on every question I had and provided me the best way to save as well, all in a timely manner."
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Melissa Rodriguez

December 20, 2023

1  out of  5 rating by Melissa Rodriguez
"I called to ask about a quote, they gave me the price, I agreed and initially they told me I was covered. I had a question about the drivers included due to the fact that it would affect pricing and they told me they would get back to me. It took them so long to call me back regarding the issue and all this time I thought I was covered and had insurance I didn’t. I never got a call from them letting me know I didn’t have insurance at the time or that it was “processing”. I then went with another insurance company and all of a sudden I’m getting billed for 311 dollars, this amount is different than what I had gotten quoted for initially. I call to State Farm to dispute the charge since I never agreed to the different quote amount and they told me they would fix it. This happened yesterday. They haven’t fixed it and I’m still getting charged for that same amount of money. I would give 0 stars if I could."
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Gilbert Ramirez

December 15, 2023

5  out of  5 rating by Gilbert Ramirez
"Manny Casillas for many years. He and his staff make the whole insurance process effortless. Denise Hernandez recently helped me add a vehicle to my policy and she went out of her way to make it happen quickly and painlessly."
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Adrian Prado

December 14, 2023

5  out of  5 rating by Adrian Prado
"Deseree and Manny did a great job helping me obtain my life insurance they were super friendly and informative, I felt comfortable the whole time talking to them."
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Carlos Adan Medina

December 14, 2023

5  out of  5 rating by Carlos Adan Medina
"Excelente atencion al cliente, resolvieron todas mis dudas y lo mejor de todo, en Español."
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Davie Telles

December 14, 2023

5  out of  5 rating by Davie Telles
"Thank you for your help! I’m a very satisfied customer and Denise was very professional and courteous"
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Julian Munoz

December 8, 2023

5  out of  5 rating by Julian Munoz
"I called today to make a payment for my dad’s account. Bryan made the process very fast and easy and was quick to assist me with every question that I had. Great customer service has always been a guarantee in Manny’s office!"
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Amber Hernandez

December 7, 2023

5  out of  5 rating by Amber Hernandez
"Hannah at State Farm provided exceptional service. Her expertise, attention to detail, and friendly demeanor made my insurance experience seamless. She patiently addressed all my questions and tailored a policy that met my needs perfectly. Kudos to Hannah for her professionalism and customer-centric approach!"
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Mercedes Mejia

December 6, 2023

5  out of  5 rating by Mercedes Mejia
"I can't thank Samantha enough for her help and expertise in providing me with an exceptional home owner's insurance bundled with my auto insurance, which was over $100 less than my previous carrier, for the same coverage! Samantha was patient with my questions and concerns, and her answers left no uncertainty with my new policies! I'm so happy to be a part of the State Farm family!"
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Danny Simental

December 6, 2023

5  out of  5 rating by Danny Simental
"We want to thank Samantha and the State Farm Team of Manny Casillas. They saved us money and provided us with the coverage we needed. Samantha was very detailed comprehensive and knowledgeable. She made sure we understood every step of the process. Good job guys....."
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Octavio Portillo

December 5, 2023

5  out of  5 rating by Octavio Portillo
"Denise went above and beyond to take care of my windshield claim. You are awesome Denise!!"